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1.

図書

図書
Douglas Stone, Bruce Patton, Sheila Heen
出版情報: New York : Penguin Books, 2010
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目次情報: 続きを見る
Sort out the three conversations
Stop arguing about who's right: explore each other's stories
Don't assume they meant it: disentangle intent from impact
Abandon blame: map the contribution system
Have your feelings (or they will have you)
Ground your identity: ask yourself what's at stake
What's your purpose?: when to raise it and when to let go
Getting started: begin from the third story
Learning: listen from the inside out
Expression: speak for yourself with clarity and power
Problem-solving: take the lead
Putting it all together
Ten questions people ask about difficult conversations
A road map to Difficult conversations
Sort out the three conversations
Stop arguing about who's right: explore each other's stories
Don't assume they meant it: disentangle intent from impact
2.

図書

図書
ロジャー・フィッシャー, ウィリアム・ユーリー, ブルース・パットン ; 金山宣夫, 浅井和子訳
出版情報: 東京 : TBSブリタニカ, 1998.3
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3.

図書

図書
by Roger Fisher and William Ury ; with Bruce Patton, editor
出版情報: Harmondsworth : Penguin Books, 1991
シリーズ名: Penguin books ; business
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